

Our products are 3D printed in high-resolution resin and are best suited for experienced builders. While we aim to provide crisp, detailed parts, some cleanup is expected. This may include sanding, trimming, or minor filling to achieve a smooth and accurate fit.
Certain kits may require
We want you to love your scale model parts, miniatures, and accessories from Model Maker’s Workshop! If something isn’t quite right, we’ll work with you to find a solution that leaves you satisfied. Below are the details of our refund and return policy.
We offer a 7-day return policy, starting from the day your order is delivered. We only offer returns if the purchase was not the correct item due to us shipping the wrong item or damaged during shipping and then we will send out a replacement. We will not do returns on products that were purchased incorrectly due to not fully reading the description, or not contacting support if you had questions and purchased the product anyways. NO EXCEPTIONS
To begin a return, please contact us at info@modelmakersworkshop.com. Once your return is approved, it's up to the customer to provide their own shipping to MMW. Please do not send anything back without first requesting a return, as it won’t be accepted.
We take great care in packaging our prints, but if your order arrives damaged or you receive the wrong item, please inspect it right away and contact us at info@modelmakersworkshop.com. We’ll evaluate the issue and make it right.
Important Note: We cannot replace damaged parts if more than 30 days have passed since the purchase date.
If you need a different item, the quickest way to get it is to return your original purchase (if eligible) and place a new order separately. This ensures you get your new item as quickly as possible.
Once we receive and inspect your return, we’ll notify you of the approval status. If approved, you’ll receive a refund via your original payment method. Please note that banks and credit card companies may take some time to process the refund and reflect it in your account.
If you have any questions or need assistance, feel free to reach out to us at info@modelmakersworkshop.com. We’re here to help and ensure you have the best experience possible!
Happy modeling!
– The Model Maker’s Workshop Team
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